Anthem BCBS of New Hampshire, Connecticut, and Maine
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Provider Service Centers |
Telephone Numbers |
Member ID Number Prefixes Handled by Service Center |
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Provider Call Center |
(800) 332-6558 |
YGA, YGC, YGF, YGG, YGK, YGM, YGX |
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(local Anthem plans) |
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New England Health Plan (NEHP) and *Empire HMO plans |
(800) 238-2465 |
CTN, CTP, EHF, EHG, EHH, EHJ, MEN, MEP, MTN, MTP, NHN, NHP |
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Claim inquires |
*Empire prefixes -BJY, YLF, YLL, YLQ |
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Tri-state |
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Anthem plans in Connecticut, Maine and New Hampshire utilize the same membership and claims systems, therefore, inquiries for Connecticut and Maine members are considered local or ‘tri-state’ inquiries. Please contact the following numbers for the specified prefixes. |
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Anthem Connecticut |
XG**, ATM, CKC, HJB, INF, LBG, LGI, LOS, MCK, MGG, OTW, PHT, TLD, TUV, URI, URR |
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Professional |
(800) 922-3242 |
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Institutional |
(800) 345-2227 |
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Anthem Maine |
(800) 832-6011 |
XVA, XVB, XVG, XVH, XVP |
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BlueCard® Service Center |
(877) 417-8489 |
All prefixes not listed elsewhere in this grid |
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Federal Employee Program® (FEP) |
(800) 852-3316 |
R (followed by 8 digits) |
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Medicare Advantage |
(866) 364-2374 |
JQQ, JWI, VZI, XDV**, XFQ, XGA, XKB, XPI, XTI, XVD, YFE, YGB, YLI, YRF, YRI, YTL |
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SmartValue |
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(private fee for service (PFFS)) plans |
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Medicare Advantage other HMO and PPO plans throughout the United States |
see member’s ID card |
JQV#, JWJ#, VXA#, VZJ#, XDG, XDK, XDT, XFU, XFV#, XGD#, XKD#, XPJ#, XTJ#, XVE#, YFQ#, YGD#, YLO#, YLQ, YLR, YLV, YRA, YRE, YRJ#, YTN# |
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MediBlueSM HMO |
(866) 673-4157 |
XGH |
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Taft-Hartley / Teamsters |
(888) 287-0032 |
CCU, ELH, IUP, NEF, NEH, PSH, PTH, SVL, TLH, TSJ, NIW, CWV, IRU, IUB, EWU |
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