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Home Plan Phone Numbers Anthem BCBS of New Hampshire, Connecticut, and Maine

Anthem BCBS of New Hampshire, Connecticut, and Maine

Provider Service Centers

Telephone Numbers

Member ID Number Prefixes Handled by Service Center

Provider Call Center

(800) 332-6558

YGA, YGC, YGF, YGG, YGK, YGM, YGX

(local Anthem plans)

New England Health Plan (NEHP) and *Empire HMO plans

(800) 238-2465

CTN, CTP, EHF, EHG, EHH, EHJ, MEN, MEP, MTN, MTP, NHN, NHP

Claim inquires

*Empire prefixes -BJY, YLF, YLL, YLQ

Tri-state

Anthem plans in Connecticut, Maine and New Hampshire utilize the   same membership and claims systems, therefore, inquiries for Connecticut and   Maine members are considered local or ‘tri-state’ inquiries. Please contact   the following numbers for the specified prefixes.

Anthem Connecticut

XG**, ATM, CKC, HJB, INF, LBG, LGI, LOS, MCK, MGG, OTW, PHT,   TLD, TUV, URI, URR

Professional

(800) 922-3242

Institutional

(800) 345-2227

Anthem Maine

(800) 832-6011

XVA, XVB, XVG, XVH, XVP

BlueCard® Service Center

(877) 417-8489

All prefixes not listed elsewhere in this grid

Federal Employee Program® (FEP)

(800) 852-3316

R (followed by 8 digits)

Medicare Advantage

(866) 364-2374

JQQ, JWI, VZI, XDV**, XFQ, XGA, XKB, XPI, XTI, XVD, YFE, YGB,   YLI, YRF, YRI, YTL

SmartValue

(private fee for service (PFFS)) plans

Medicare Advantage other HMO and PPO plans throughout the United States

see member’s ID card

JQV#, JWJ#, VXA#, VZJ#, XDG, XDK, XDT, XFU, XFV#, XGD#, XKD#,   XPJ#, XTJ#, XVE#, YFQ#, YGD#, YLO#, YLQ, YLR, YLV, YRA, YRE, YRJ#, YTN#

MediBlueSM HMO

(866) 673-4157

XGH

Taft-Hartley / Teamsters

(888) 287-0032

CCU, ELH, IUP, NEF, NEH, PSH, PTH, SVL, TLH, TSJ, NIW, CWV, IRU,   IUB, EWU

Jul 4, 2020Payer Goddess
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